Outstanding Support Service
Concero Education Technology
Concero Education Technology isn’t your average IT crowd – because we weren’t born in a boardroom, we were created in a school. From the very beginning, our approach has been people-first: solving real classroom problems, building staff confidence, and ensuring technology always supports learning.
Today, that ethos has grown into a trusted national service, recognised by the Department for Education and Crown Commercial Services, and strengthened through partnerships with NAHT, nasen, PiXL, Microsoft and Google. We don’t just provide IT support – we act as a school’s EdTech department or extend their in-house team, offering the breadth of skills and expertise needed in modern education.
• Crowcroft Park Primary: recovered from a crippling cyber-attack to achieve a bold cloud-first vision.
• St Nicholas Primary: shifted from risk to resilience by treating cyber security as a leadership responsibility.
• Wulfruna Trust: four schools began their journey together on equal ground with a single, secure tenancy.
By October 2025, every Concero school was on Windows 11 and fully cloud-based. Combined with innovations like Cyber Eyesight Reports and Fast Track to Cloud, our focus is clear: to keep schools safe, secure, and compliant so that education can flourish.
Handsam
Handsam is the UK’s leading provider of education focused compliance and health and safety support, trusted by schools and multi academy trusts of all sizes. Through a blend of expert consultancy, software systems and specialist services – including audits, accident reporting, online training, policy support and educational visits guidance – Handsam helps schools meet statutory responsibilities with confidence and clarity.
Their flagship EdSafe service offers schools a tailored safety audit, intuitive compliance platform and unlimited access to qualified advisers, giving leaders a clear roadmap for improvement. This approach has delivered measurable impact; for example, as one client grew rapidly, from 15 to almost 30 academies, Handsam’s systems, audits and adviser support strengthened trust wide compliance, giving leaders clear visibility, confidence and consistent structures to manage health and safety effectively.
Handsam is recognised for exceptional customer service, with friendly, knowledgeable specialists who provide practical, proportionate and education focused advice. Their technology enhances effectiveness by giving leaders real time oversight of training, incidents, compliance tasks and audit recommendations.
Single sign on and MIS integrations streamline workflows, ensuring accurate, up to date pupil and staff data while reducing administration. By improving safety outcomes, boosting efficiency and delivering value for money, Handsam empowers schools to operate safely.
Jigsaw Education Group
Our Support Service is designed to give schools the confidence, clarity and practical guidance they need to deliver high quality PSHE and RE. Led by a team of former teachers, we provide clear, empathetic and expert support through extended opening hours, personalised assistance and live demonstrations. From curriculum planning and assessment to safeguarding alignment, portal navigation and technical help, we ensure schools receive timely, relevant and accessible guidance.
A key development this year is the Jigsaw Learning Management System (LMS), which offers structured onboarding and short, focused courses that build teacher confidence from day one. Our network of Flagship and Beacon Flagship Schools further strengthens implementation, giving schools the opportunity to see best practice in action and learn from real world examples.
Schools consistently report improved staff confidence, stronger curriculum coherence and more effective whole school implementation. Retention rates remain high, and we are proud to have been awarded Top Rated for 2025 by EdTech Impact for Student Knowledge, Student Wellbeing, Teacher Workload Reducing and Teacher Knowledge.
Our Support Service offers exceptional value, empowering schools to embed sustainable, impactful and consistent personal development education without additional cost.
MagicBooking
MagicBooking is a software-as-a-service (SaaS) system that transforms how schools and independent providers operating out of schools manage wraparound care, clubs, and extracurricular provisions.
MagicBooking automates everyday tasks to streamline and ease the running and management of childcare provisions. It provides its users with compliance and safeguarding features, financial control, and a clear view of how their provision is performing. MagicBooking works with 400+ schools and clubs across 2,000 sites in the UK and helps them save £12-17k on admin, equating to 4-5 hours saved each day.
MagicBooking is transforming wraparound care with automation, compliance, and parent empowerment with a system clients often call “a game-changer”.
Robin Education
Stop trawling through school websites and policies right now.
Robin does the hard work for you, with its AI‑powered website compliance check and policy audit used by 180 MATs (2,300 schools).
Launched in June 2024 after 2 years of research and development with school and trust leaders, Robin replaces one of the most time‑consuming, error‑prone administrative tasks in education with a fast, accurate and reliable alternative.
What previously took hours of manually checking websites, often only once a year, leaving long periods of inaccuracy and risk: is now completed in a few clicks minutes. Robin provides clear, actionable results and trust‑wide dashboards with no setup or training required.
The impact is significant and measurable:
- 400+ hours saved per year in a 10‑school trust
- 6 days of manual checks reduced to minutes
- Schools improving from 70% → 90% compliance in six months
- Ofsted inspections supported “with no questions asked”
With a 98% renewal rate, exceptional customer service and a team of customer champions, Robin delivers outstanding value for money and genuine operational transformation.
It enables governance, compliance and school/trust leaders to focus on what matters most – supporting pupils, while ensuring websites remain accurate, compliant and trustworthy.
SCG Together
Schools are facing unprecedented safeguarding pressures, with rising case volumes, increasing complexity and heightened expectations. However, exploring and evaluating emerging technology can be time-consuming, and existing solutions are often difficult to integrate or don’t reflect how safeguarding works in practice.
To address this, SCG launched a structured national outreach, research and co-development programme to understand the real communication and safeguarding challenges schools face. Building on our long history in education and the success of our Evonex Cloud telephony platform, now used in over 1,000 education establishments, we set out to gather first-hand insight directly from staff.
An initial webinar series opened conversations with senior leaders. This guided Evonex development around MIS and CPOMS software integrations, generating features such as screen-pop enhancements, easier record access, court order notifications and incident reporting. A second, deeper research phase followed, consisting of a comprehensive interview programme involving 30 schools. This uncovered consistent themes around inefficient manual processes, fragmented systems and demand for better safeguarding integrations.
These findings now underpin a development roadmap and pilot programme that will bring new safeguarding-focused communication features into Evonex, ensuring schools are equipped with tools shaped by their real-world needs.
School Business Services
School Business Services delivers outstanding specialist Internal Scrutiny services that help academy trusts strengthen governance, improve financial oversight and operate more effectively.
Supporting 165 academy trusts and providing assurance across more than 880 schools, SBS delivers independent, risk-based scrutiny aligned with the requirements of the Academy Trust Handbook. The service reviews financial, non-financial and operational systems, from governance and financial planning to safeguarding, estates management and cyber security.
A key strength of the service is its combination of professionally qualified internal auditors with specialists who have direct experience working in academy leadership and school operations. This enables SBS to provide practical recommendations that strengthen controls while remaining realistic for busy education organisations to implement.
Working collaboratively with boards, audit committees and executive leaders, SBS ensures internal scrutiny is constructive, proportionate and focused on improvement.
By taking a collaborative and improvement-focused approach, SBS helps trusts move beyond compliance and use internal scrutiny as a strategic tool to reduce risk, strengthen accountability and improve operational effectiveness across their organisation.
SMARTcurriculum Analytics
SMARTcurriculum Analytics provides indispensable support to schools by bringing curriculum, staffing and finance data together in one clear evidence base. At a time of rising costs, recruitment challenges and workload pressures, leaders often lack the tools or capacity to understand how curriculum decisions affect workforce needs and long term financial sustainability. SMARTcurriculum Analytics meets this need through secure data automation combined with expert interpretation, giving leaders clarity and confidence in their staffing and curriculum planning.
The service delivers a high quality, human led experience, with each school supported by the same expert coordinator throughout. Leaders describe the process as “transformational” and “a genuine light bulb moment”, highlighting the supportive, dialogic approach and depth of insight provided. Schools consistently report improved financial resilience, more sustainable staffing structures, better curriculum planning, and more effective governance conversations.
Impact is both measurable and sustained: participating schools typically identify hundreds of thousands of pounds in potential efficiencies, frequently achieving returns of 20×–100× the licence cost. These savings can be reinvested in improving the quality of education for learners.
With its blend of robust analytics, expert human guidance and exceptional customer service, SMARTcurriculum Analytics provides reliable, high value support that enables educational institutions to thrive.